What Information We Hold and Why
When you open an account, we collect the details you provide — your name, contact information, and login credentials. We record transaction data each time you deposit or withdraw using bKash, Nagad, or Rocket: the amount, the wallet reference, and the timestamp. This helps us process
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your payments accurately and resolve any discrepancies if they arise. We also collect device and session data — browser type, IP address, and session duration — to keep your account secure and detect unusual activity. We do not sell your personal data to third parties. We
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share only what is required to process your payment through your chosen mobile wallet or to comply with a lawful request. Your bKash, Nagad, or Rocket wallet number is stored in encrypted form and is never displayed in plain text after your initial setup. We retain
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account data for as long as your account is active and for a period afterward as required by applicable rules. If you close your account, you may request deletion of non-essential records by contacting our support team. Availability of this service and the data rights that
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apply to you depend on your local law and the eligible region from which you access the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.